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    Embella Jewellery’s warehouse is located in the tropical town of Darwin, Australia. Our remote location means our delivery service is a little slower than city to city shipping.

    Shipping Providers

    To ensure the fastest delivery we can offer, we’ve partnered with two major shipping providers for our domestic (Australia wide) and international deliveries.

    AusPost Express ships all Australian orders.
    DHL Express International ships all international orders.

     

    PLEASE NOTE: The shipping times provided are estimated as a guide only. Delays such as extreme weather events, weekends, public holidays, customs processing and large sale events may result in longer shipping times.

    Processing Times

    Embella dispatches all orders within 2-3 business days. On rare occasions, such as particularly busy retail periods, processing times may be delayed due to the large volume of orders received. 

    Gift Wrapping

    Every Embella order comes beautifully wrapped in our branded packaging. However, if you would like your items individually gift wrapped with a small message for the gift recipient, please check the Gift Box option on the product page to add a $5 gift box to your order. Gift Boxes are purchased per item, not per order.

    Estimated Shipping times

     

    Australian Orders

    Click + Collect: Pick up at our Embella Boutiques

    You can now choose to pick up your order with our free in-store collections.
    Simply add ‘Pickup Instore’ to your cart and remember to select which boutique you will be picking up from.

    Pick up orders may be collected from our Darwin or Yamba Boutiques. Please allow for 1-3 business days for your order to be prepared. Embella will contact you when your order is ready for collection.

    Australian Shipping

    All Australian orders are shipped with AusPost Express Post from our Darwin warehouse.

    Shipping may take between 2-4 business days, plus order processing time. Your parcel will be trackable and you will be provided tracking information upon shipment. Unfortunately, due to our warehouse location, we are outside of the next-day delivery service with Australia Post. Track your order on the Australia Post website here.

    Based on the weight of your order, we offer two shipping rates:

    AU$12 - Orders up to 500g 
    AU$15 - Orders up to 3kg

    We offer Free Shipping when you spend over AU$150.

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    International Orders

    Embella Jewellery ships around the world with a few exclusions.

    *RUSSIA: Unfortunately due to customs regulations, we are now no longer able to ship to Russia.

    *HUNGARY: Unfortunately due to customs regulations, we are now no longer able to ship to Hungary.

    All International orders are shipped with DHL International Express from our Darwin warehouse.

    Shipping takes approximately 3-6 business days, plus order processing time. Depending on the delivery country and customs clearance, shipping may take longer. Your parcel will be trackable and you will be provided tracking information upon shipment.

    International Flat Rate:
    AU$30

    We offer Free Shipping when you spend over AU$150.

    Taxes & Customs Charges

    Please note that you may be subject to pay any taxes, duties, handling fees and customs clearance charges required from your country for importing goods. We cannot give you an estimate of this cost as it varies for each country. We urge you to contact your local customs office for further information regarding costs and how to get your items cleared through customs. 

    Embella is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it. If you do not pay your country taxes your items will be returned to us by the most economical route, and you will need to pay additional shipping charges if you would like your item resent. DHL International Express does not deliver to PO Boxes, as a signature will be required upon delivery.