Where jewellery items are not adjustable, the length is specified. Where jewellery items are adjustable, the minimum and maximum length is specified. A good way to test the size of a necklace or bracelet is to measure and cut a length of string to size.
Earring weights vary depending on the materials used, all earrings are either sterling silver (92.5%) or HillTribe silver (99.5%).
All sterling silver toe rings are adjustable, with some being more flexible than others due to the thickness of individual toe ring designs.
The majority of our HillTribe silver rings are completely adjustable. The S/M ranges from size 53 - 55, and M/L ranges from size 56 - 61 as a rough guide.
When choosing a specific ring size, we recommend being professional sized at your local jewellers. If you can't visit our store or a local jeweller, you can use our comparison chart below, or click here to get our printable size guide.
While we make every effort to ensure every ring true to size, each of our ring designs are unique, and may vary in size slightly. If you are unsure about which size you require please email us on email@example.com
Each EarthKids piece is designed to fit properly, while allowing for some movement when worn as an anklet or bracelet. You don’t want it to be too snug, but you also want to make sure it’s not loose enough to fall off while being worn.
While we do provide a general sizing guide for little ones (comprising of Small/Medium/Large) the only way to ensure the perfect fit is to measure the wrist or ankle of the wearer.
If you don’t have a soft tape measure, you can easily use a piece of string to take the correct measurement. Just place a piece of string around the wearer’s ankle or wrist so that it sits comfortably and then measure the length of the string against a ruler or industrial tape measure.
Extra Small – Australian Ladies size 6 Small – Australian Ladies size 6 – 8 Medium – Australian Ladies size 8 – 10 Large – Australian Ladies size 12 – 14 Extra Large – Australian Ladies size 14 O/S - One size fits most, usually elastic band at the back or on the sides of the garment.
Due to the different brands we stock, sizing may vary slightly between each garment. For further information contact firstname.lastname@example.org
To begin your return, please fill out the Return Request form below. We encourage all customers to create a customer account with us to use in-store and online, which provides a digital record of your purchases, and saves paper!
The return of faulty or damaged products is detailed in our returns policy following the Australian Consumer Act.
The 'warranty term’ of three months is the maximum length of time that we would expect significant faults to arise within for these faults to be determined as a manufacturing fault. Proof of purchase is essential for all warranty claims. We now encourage customers to choose a digital receipt when purchasing in our Boutiques for warranty purposes.
Outside of the three-month warranty timeframe, there are potentially many other factors that may contribute and result in the damage of our delicate, handcrafted products. This includes, but is not limited to, potential wear and tear, factors like proper storage, care or cleaning, heat exposure, or moisture exposure.
Each Embella product is carefully handcrafted from the highest quality materials. Given the delicate nature of a handmade process, we provide a three-month manufacturing warranty and may be able to offer a free repair of your damaged product if you have proof of purchase. Repair requests outside of our warranty may incur a repair fee.
Repairs are subject to available materials. Due to the varied nature of these repairs, we cannot provide a price list, so all repair requests must be submitted through our repair request form here.
**Please do not bring repairs to our retail or market locations; we cannot process repairs at these locations. All repairs must be submitted via the Repair Request Form. **
Collecting Your Repaired Jewellery
As soon as your jewellery has been repaired, we will contact you to arrange an in-store collection or return shipping.