Each Embella product is carefully hand constructed from the highest quality materials. Given the delicate nature of a hand made process, we offer a 3 month manufacturing warranty on all Embella pieces from date of purchase. This warranty covers manufacturing faults (but does not cover neglect or wear & tear) and we will at our discretion replace or repair your damaged product with proof of purchase (whether that be Store Receipt or Bank Statement).
Embella does offer a repair service to our Jewellery that has been damaged out of the 3 month period at a cost where we see fit. Unfortunately if your product is part of old stock and we are unable to repair it for you, but we are happy offer 15% off a product at the same price as an exchange for your damaged piece at our discretion.
Please contact us directly regarding any warranty claim on firstname.lastname@example.org or phone the Gallery (08) 8941 1755
If you are unable to come into our store, just drop us an email at email@example.com and we will get straight back to you.